Learn about the benefits of combining ESI’s VIP ACD software with your ESI Communications System to stay productive.
VIP ACD provides a simple on-screen way to make maximum use of the automatic call distribution (ACD) in most ESI systems. Since even small businesses can make good use of ACD, VIP ACD is a way for nearly any organization with an ACD-equipped ESI system to handle calls better and enhance customer satisfaction.
ESI (Estech Systems, Inc.) designs and manufactures high-performance phone systems for businesses and organizations. ESI uses advanced technology to design IP and digital communications systems that integrate built-in capabilities, advanced features and highly differentiated applications into flexible products that are easy-to-use use and keep employees productive. ESI has sold over 250,000 business communications systems through hundreds of factory-trained Certified Resellers. Founded in 1987, ESI is a privately held corporation with headquarters in Plano, Texas.